Terms of Use

Agreement to these terms

By accessing or using the Alamara Care website (the “Site”), you agree to these Terms of Use. If you do not agree, please do not use the Site.

These terms apply to website use only. Care services are provided under separate agreements, assessments and care plans between Alamara Care and the client or authorised decision-maker.

Who we are

This Site is operated by Alamara Care, providing home care information and enquiry pathways for seniors and families in [Toronto & surrounding areas]. Contact details are listed on our Contact page.

Informational purpose

Content on this Site — including service descriptions, guides, blog articles and help resources — is for general information only. It is not medical, legal or financial advice, and it does not create a caregiver–client relationship.

Always seek advice from a qualified professional for decisions about health, care planning or funding. In an emergency, call 911.

Enquiries and consultations

Forms on this Site (including consultation and call-back requests) let you contact us. Submitting a form does not guarantee that services are available, that coverage extends to your area, or that a particular caregiver will be assigned. We will respond using the contact details you provide.

Acceptable use

You agree not to misuse the Site, including by:

• Attempting to disrupt, hack or overload the Site
• Submitting false, harmful or unlawful content
• Scraping or copying content for commercial use without permission
• Using the Site in any way that violates applicable law

Intellectual property

Text, branding, layout and other materials on this Site are owned by Alamara Care or used with permission. You may view and print pages for personal, non-commercial use. You may not reproduce, distribute or create derivative works from Site content without our prior written consent, except as allowed by law.

Third-party links

The Site may link to external websites (for example government programs or community resources). We are not responsible for the content, accuracy or privacy practices of third-party sites. Visiting those sites is at your own risk.

Disclaimer of warranties

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of accuracy, completeness, merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Site will be uninterrupted, error-free or free of harmful components.

Limitation of liability

To the fullest extent permitted by law, Alamara Care and its team will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of data, profits or business opportunities, arising from your use of (or inability to use) the Site. Our total liability for claims relating to the Site will not exceed [amount to be confirmed, or CAD $100].

Nothing in these terms excludes liability that cannot be excluded under applicable law.

Changes

We may update these Terms of Use at any time. The “Last updated” date will change when we do. Continued use of the Site after changes means you accept the updated terms.

Governing law

These terms are governed by the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict-of-law principles. Courts in Ontario will have exclusive jurisdiction over disputes arising from these terms or use of the Site, subject to any rights you may have under consumer protection law.

Contact

Questions about these Terms of Use can be sent to [hello@alamaracare.ca] or by post to [Office address], Toronto, ON.